Returns & Refunds policy

WHAT IS YOUR RETURN OR EXCHANGE POLICY

You have 24 hours from the date of delivery to claim for the return or exchange only if :

• The product is damaged, stained, defected or incomplete.

CONDITION FOR THE RETURN

• To return an item, please email us at customersupport@noorjahn.in or message us on Instagram with the return reason and order details.

• Once our customer support team approves the return you will be requested to send the parcel to our Warehouse.

• Please note that you are responsible for the cost of returning the items to us.

DO YOU OFFER REFUND?

• Unfortunately, we don't offer any refunds however in the case where we won't be able to offer an exchange or any solution we may offer a refund.

• In the case of REFUND shipping and handling charges will not be refunded.

• The minimum period for processing refund is 7-10 working days depending on the mode of payment.